Customer information

Ledlenser GmbH & Co. KG

Kronenstr. 5 - 7

42699 Solingen

Germany

Phone: +49 212 5948 0

Fax: +49 212 5948 200

E-mail: info@ledlenser.com

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options can be found in our store instructions under this link.

3.1 The contract language is German.

3.2 The complete text of the contract will not be stored by us. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function.

The essential characteristics of the goods and / or services can be found in the item description and the supplementary information on our website.

5.1 The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2 The shipping costs are not included in the purchase price. They can be called up via a correspondingly designated button on our website or in the respective item description, are shown separately in the course of the ordering process and are to be borne by you additionally, unless free shipping has been promised.

5.3 The payment methods available to you are shown under a correspondingly designated button on our website or in the respective item description.

5.4 Unless otherwise stated in the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

6.1 The terms of delivery, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective item description.

6.2 Insofar as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or any other person designated to carry out the shipment.

7.1 The statutory rights of liability for defects shall apply.

7.2 As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. If you do not comply with this, this has no effect on your statutory warranty claims.

a) Online dispute resolution in accordance with Article 14 (1) ODR Regulation: For consumers in the EU, there is a platform for online dispute resolution (OS) at http://ec.europa.eu/odr. Our e-mail address: info@ledlenser.com

b) According to the VSBG, private consumer arbitration boards are additionally established for the out-of-court settlement of legal disputes. There is no obligation on our part to participate in such dispute resolution proceedings. There is also no voluntary participation on our part in such a procedure. Thus, we do not offer an out-of-court dispute resolution procedure in accordance with the VSBG.